How Prop Data is using KnowBe4’s cybersecurity training to protect your data

Keeping your clients’ data safe is a big part of what makes a real estate business trustworthy. One wrong click on a link, adding personal details on a seemingly innocent form, or using a weak password (hint: ‘12345’ or ‘password’) can have serious consequences. It can disrupt revenue, inflate expenses, impact cash flow, and even damage client trust and your brand’s reputation. That’s why Prop Data has embraced KnowBe4’s cybersecurity training, giving everyone on our team the tools and know-how to spot threats before they become a problem.

What is KnowBe4?

KnowBe4 is the world’s largest security awareness and simulated social engineering platform, built to transform employees into a strong first line of defence against cyberattacks. Its human risk management approach combines interactive training, gamified learning, and AI-driven phishing simulations that replicate real-world threats. With a library of engaging content available in 35 languages, it equips teams to pinpoint and stop risks such as phishing, identity theft, and social engineering. 

Continuous training, testing, and enterprise-grade reporting ensure cybersecurity becomes part of everyday behaviour, helping organisations foster a culture where people play an active role in protecting sensitive data.

Why did we choose KnowBe4?

More than 25,000 real estate professionals rely on Prop Data’s customer relationship management (CRM) system, and we’re committed to keeping their data safe. Earlier this year, when a large local real estate agency had a cyber incident that exposed personal information on their system, it was a wake-up call. It reminded us just how important it is to stay sharp and proactive. And with our own cybersecurity poll showing only 19.1% of practitioners feel “fully prepared” for an attack, we knew we had to go the extra mile to give our clients peace of mind.

That’s why we chose KnowBe4. It’s trusted by over 70,000 organisations around the world to train teams and cut down phishing risks. In fact, it was named G2’s 2025 Best Software Awards’ #1 Security Product and ranked #2 on Overall Software Product. With that kind of track record, we felt confident bringing it into our own business to make sure our clients’ data stays protected.

How KnowBe4 is helping us help you

At the end of the day, your clients trust you with some of their most personal information, and you trust us to keep it safe. Here are a few ways this training is strengthening our defences:

• Vast library of training content: We have access to the world’s largest library of always-fresh security awareness and compliance content, ensuring our team stays educated and alert.
  
  
• Engaging training formats: From policy coverage, videos, games, to audiocasts and interactive modules, training is always fresh, relevant, and effective.
  
  
• AI-driven insights: Personalised recommendations for training and phishing simulations based on how users interact helps us improve where it matters most.
  
  
• Simulated phishing tests: There are thousands of automated phishing templates to test awareness and ensure our team can identify scams before they spread.
  
  
• Personal risk scores: This provides a clear view of how well each of us is doing, keeping accountability high and risks low.
  
  
• Seasonal content: With focused training around specific holiday periods or events, our team is covered when cybercrime spikes.

Your data is safe in our hands

We know trust is earned, which is why security is built into every layer of our business. Alongside our KnowBe4 cybersecurity training, we’ve strengthened our security infrastructure, tightened operational safeguards, and enhanced the product security of our systems. Every step is designed to give you reassurance that your business and client information is protected at every level. Want to see exactly how we’re doing it? Visit our Trust page to learn more.